East Africa Business Communities

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We provide mystery shopping services to businesses within Kenya and hope to expand to the neighboring countries very soon.Mystery shopping enable business owners to evaluate their services from the customer's perspective.This would allow them to make necessary adjustments and improve on their service delivery.improved service delivery means satisfied customers and improved business.

Mystery shoppers poses as normal customers and do everything as customers,for example,they buy,travel,stay in a hotel,everything that your client does.They would then be observing areas that need improvement while following the guiding steps given to them by the management and out team.

The report will then be sent to you so that you can see areas to change or training to provide to your staff

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